About Aircall
Aircall was established in 2001 as a 100% subsidiary of Europe’s biggest consolidator AERTiCKET AG. The core competences of AIRCALL are call-center services and fulfilment. We have long time experiences as service provider for airlines. For the German Airline dba Aircall provided services in all areas of customer contact. Further emphasis is put on supervising the most exclusive customers of American Express where we provide business travel and lifestyle services.
May we take over?
We know that your service centre is a very public expression of your brand. So it is important that we offer your customers outstanding service. We transport the philosophy of your company to the customer, our employees speak the language of your company.
This ensures that we concentrate on our core business while you are free to concentrate on your core business. We take care of everything related to customer care, from implementation, recruitment to complaint management.
