What we can do for you
> Services
- Public Line (booking and rebooking of flights)
- Ticketing and invoice mailing
- Help Desk (for travel agencies, airports, etc.)
- Customer Relations
- Internet & Web support
- Queue processing
- Consulting and sale of various additional services
- Via phone or email
> Consulting
- Phone numbers:
Supply and routing of service phone numbers
- Special promotions:
Handling of temporary projects on short notice
- Automation:
We program solutions tailored to your specific needs for a more efficient handling of standardized processes (such as flight schedule changes)
> We work with
- Technologies:
VoIP telephone system (Cisco Systems)
All CRS-Systems
Automated ticketing
Email tool (Feedback Manager by dgsystems)
- Reporting:
Call reporting according to your wishes
- Employees:
Highly qualified travel agents
Regular communication training is standard
- Languages:
German and English, various other languages on request
Operating hours: 7 x 24 hours
